Call Recording

At Tellipsis, we understand the importance of call recording for businesses. It serves various purposes such as meeting policy and regulatory requirements, ensuring quality control, and facilitating training. Our Hosted PBX services offer high-quality call recording to cater to these needs. Additionally, we provide a range of options to enhance your call recording experience. Explore the following features:

  • Automatic call recording
  • On-demand recording
  • Secure storage and access

Customizable recording settings With Tellipsis, you can effectively utilize call recording to improve compliance, monitor performance, and enhance training within your organization.

Enhancing Network Infrastructure

You have several options for selecting the endpoints for call recording. Choose from:

  • Extension to Extension calls
  • Incoming external calls
  • Outgoing external calls
  • Conference calls

Optimal Data Storage Solutions

The storage location determines where your recorded calls will be stored. With Tellipsis, we offer secure cloud storage for your call recordings. The recordings are stored in a protected environment and can be accessed by authorized users designated by you. These users have the ability to delete, download, or listen to the recorded calls.

Additionally, you have the option to integrate with other cloud-based platforms to save your recordings. You can easily download the recordings whenever needed. By default, the call recordings are retained on our cloud storage for 30 days before they are automatically deleted. If you require any modifications to the default settings, our team of engineers is available to assist you upon request.

Ensuring Data Security and Privacy

At Tellipsis, we prioritize the privacy and security of call recordings for businesses. We have implemented robust cloud security measures to ensure the safety of stored recordings. With over 10 years of experience in the cloud industry, we have developed expertise in delivering secure cloud computing solutions. It's important to note that the laws and regulations surrounding call recording may vary across different regions. We strongly advise our clients to comply with the applicable laws governing their operations to ensure legal and ethical use of call recording features.