Introduction Privacy Policy

We appreciate your privacy and accept that you have certain rights and responsibilities related to the collected information at tellipsis.com. It uses different procedures to fulfil the requirements of the various international laws about your privacy.

However, this privacy policy identifies the "notice" or "document". It explains the principles of Tellipsis.com for using, storing, and sharing information with customers, readers or visitors. Here, all are denoted as "your", "you", or "user".

They can use our services by visiting https://www.tellipsis.com, online portals, mobile apps or phone systems such as IP desk phones or softphones. Along with this, this document also describes your rights.

This includes access, usage, correction, and deletion of your information. Furthermore, the Tellipsis.com privacy policy applies to the users of our customers, users and anyone who gives us information through apps, services or websites.

Thus, we suggest you read this privacy policy completely to get detailed information. On the other hand, to browse the sections, you can also use the navigation links that appear on the left side.

Information we Collect

The personal information you provide

When you use our services, website or apps, the following information is gathered by us:

  • Title
  • Name (First and Last)
  • Job Title
  • Address
  • Mobile Numbers
  • Usernames
  • Company Name
  • Email Addresses
  • Transactional Information
  • Information related to our services
  • Marketing Preferences
  • Credit Card, Banking, or other Payment Information
  • Any communication, inquiry, or contact with us
  • The additional information you provide during the usage of our services

You can also contact us at privacy@tellipsis.com to remove your details from our database.

Account Details

When you modify the account, please create an account with us or make purchases; we collect the below details. This includes:

  • Contact Information
  • Profile Photograph
  • Job Title
  • Preferences
  • Billing Information
  • Or other additional information

Information we collect automatically

We gather details from your device automatically when you use our chat, submit a query, visit our website, etc.

Note: This information is personal data in some countries, such as EEA (European Economic Area).

Usage Information

We track your activities when you use our apps or visit our website. During these activities, we collect the following information and use them to improve the proposed facility.

  • While making purchases on the website, billing and payment details.
  • Device information includes mobile number, device identifier, OS, hardware model, and other details.
  • Emails and other communications
  • Log information such as ISP details, browser details, content viewed on the web, date stamps, and others.
  • Metadata and additional information include title, abstract, keywords, size, author, etc.
  • The IP address is used to access our apps, services or websites.
  • Communication logs information, including conferences, calls, SMS, and voice broadcasts.

Cookies and other similar technologies

To collect the details mentioned above, we use cookies. Sometimes, we use similar technologies, such as web beacons. Moreover, you must view "The Tellipsis Cookies Policy" to get more information regarding cookies and other technologies.

Information Obtained from Third-Parties

Information received from third parties for marketing

We may collect the following information from the public domain about the individuals and receive it from third parties for marketing.

  • Name (First Name and Last Name)
  • Postal Addresses
  • City and Country of office
  • Email Addresses

The applicable laws perform the collection, usage, storage, and processing of the above-listed information and the marketing.

Information received from your-opted third-party services

When you link with our services, we may get information controlled by your account with the third-party service provider. This is used for various purposes, such as sharing, storing, and editing content.

However, check the privacy policies of your preferred third-party service providers to know about the data we shared during such integrations.

Usage of the Information

Your information is used to run marketing campaigns with third parties, deliver our services, personalize your experience, and many others. Details of all these purposes are given below.

Marketing with Third-Parties

We have collaborated with many third-party marketing service providers to run marketing campaigns through different channels. These service providers are used to market our offers, services, discounts, and products. It applies only to the pre-selected marketing preferences. Furthermore, by tapping on the "Unsubscribe" link, you can opt out of your email marketing campaigns.

Delivering Services

We may use the information to deliver the services you have subscribed to. The data we use is to identify you as a customer, process transactions, provide customer care support, and many more.

Personalizing User Experience

When you visit our website or use our apps, your information is used to personalize the user experience and improve productivity. We combine your knowledge and activities to offer you a unique user experience if you use our multiple services.

To identify you with a specific organization, we use the title of your name provided in the email address. To show the information that is essential for you, we combine your pre-selected user role and activities.

Other Specific Purposes

Your information is used for other specific purposes, despite marketing, service delivery, and personalization of your experience.

  • We provide our apps, website, or services to customers, you, and yours.
  • In case of help related to our services, apps, or website, we support you when you contact us.
  • Prevent illegal activities and unauthorized access to our website, apps, or services.

Sharing and Disclosing the data with third-parties

Tellipsis is not used for sharing and disclosing information with third parties. However, the information is shared only under the following conditions.

Sharing information with our other users

We share some of your details with other service users when you use our services.

Sharing Information with Third-Parties

We share your information with third parties in many ways. This includes customizing, operating, providing, delivering support, and improving our services.

Sharing information with our Partners

To deliver the solutions related to our services, we share details with our third-party partners with technical assistance, sales, and consultation. Per their services, we may share your information with our third-party partners with your permission.

Sharing information with Business Partners, Vendors, and Authorized Third Party Agents

Below are some purposes for which we share your details with our business partners, vendors, or authorized third-party agents.

  • Prosecution of our acceptable use policy.
  • With actual selected companies, connect with merger, financing, sale or acquisition.
  • Enhance, operate, deliver, and customize our services.
  • Provide technical and other support.
  • Sending marketing and other communications.

Security of your Information

It is advised to keep your information safe and secure, such as your data. We have used different security procedures to keep your information secure, including technical, administrative, and others.

Tellipsis is not liable for other sites' privacy policies, practices, and security if you visit them by using the links available on apps or the web. Remember that no app or website is safe. But we still advise keeping your information safe using the procedures mentioned above.

Data Retention

The Tellipsis will keep your information until the purpose for its collection is fulfilled. To retain your information, we either unnamed or deleted it where we cannot go for legitimate business purposes.

Retention of Marketing Information

We reserve your marketing campaigns and other data if you have chosen to receive the marketing communications.

Retention of Information received from cookies and other similar technologies

We keep information received from the cookies and similar technologies for a specific period.

Retention of information you shared on our services

Some of your content and information will still be available for others if your account is deleted or disabled. Other members of your group and users can use it.

Access and control your Information

You will have the following choices to access and control the information we collect and use.

Deactivate Your Account

You or your administrator can visit at "Contact Us Page" to deactivate your account if you do not want to use our services. To get more information about the retention of your account, you must go to the "Retention of Account Information Section".

Opt-out of Communications

You can click the "Unsubscribe" link to opt out of our promotional marketing campaigns. On the other hand, you can also contact us at success@tellipsis.com or update the email preferences in your account settings. Once you opt-out, you'll still receive the transactional communications related to our Services.

Access and update your information

Our services let you access, modify, and review specific information. However, you can update and access your details in your account settings.

Also, you can search for the content using the text-based search that contains your information. Using the provided tools in our services, the range containing information about you can also be edited. You can contact us by visiting the "Contact Us Page" if you need help accessing or updating your data.

Children's Privacy

The Tellipsis does not offer products and services designed to collect details from children under 16. If you think that the information shared by us of a child is below 16, you must contact us at success@tellipsis.com.

Changes in Privacy Policy

If we modify our Privacy Policy document, we will publish and update these changes in the "Last Updated" section. Before making any changes, we will inform you directly via email on this website. Thus, we advise you to regularly review this Privacy Policy document to be updated about the latest changes.

Contact Us

You must write an email at success@tellipsis.com if you have queries regarding the Privacy Policy document.