At Tellipsis, our outbound contact center solution revolutionizes the telecommunications industry. By providing agents seamless access to customer databases, we empower efficient lead generation. With our intelligent cloud communication platform, managing outbound campaigns and nurturing customer relationships becomes effortless. Experience the synergy of our comprehensive solution and witness the increased efficiency and effectiveness of your outbound campaigns.
Enhance customer satisfaction and reduce call queues by enabling customers to schedule callback appointments, ensuring their needs are addressed at their preferred time.
Enable agents to seamlessly switch calls between devices without losing connection, providing them with flexibility and convenience during conversations with customers.
Automate the dialing process and increase agent efficiency by minimizing waiting time between calls, allowing agents to engage in more meaningful conversations.
Empower agents with easy access to sales scripts, enabling them to provide consistent and effective communication with customers at the click of a button.
Optimize calling operations by implementing amd, which identifies answering machines and skips unnecessary calls, improving overall contact center efficiency.
Ensure compliance with regulations by maintaining a built-in do-not-call (dnc) list, preventing calls to numbers with do-not-disturb (dnd) activated and respecting customer preferences.
Boost productivity and save time by utilizing robo-calling to deliver pre-recorded messages to opt-in customer lists, streamlining the dialing process.
Increase call pickup rates by dynamically selecting local caller ids based on the customer's geographical location, increasing the likelihood of customer engagement.
