Outbound Contact Center Feature

Enhance Your Outbound Calling Experience with Exclusive Features

At Tellipsis, our outbound contact center solution revolutionizes the telecommunications industry. By providing agents seamless access to customer databases, we empower efficient lead generation. With our intelligent cloud communication platform, managing outbound campaigns and nurturing customer relationships becomes effortless. Experience the synergy of our comprehensive solution and witness the increased efficiency and effectiveness of your outbound campaigns.

Schedule Call Back

Enhance customer satisfaction and reduce call queues by enabling customers to schedule callback appointments, ensuring their needs are addressed at their preferred time.

Call Flipping

Enable agents to seamlessly switch calls between devices without losing connection, providing them with flexibility and convenience during conversations with customers.

Predictive Dialing

Automate the dialing process and increase agent efficiency by minimizing waiting time between calls, allowing agents to engage in more meaningful conversations.

Automatic Script Fill-Up

Empower agents with easy access to sales scripts, enabling them to provide consistent and effective communication with customers at the click of a button.

Answering Machine Detection (Amd)

Optimize calling operations by implementing amd, which identifies answering machines and skips unnecessary calls, improving overall contact center efficiency.

Internal Dnc

Ensure compliance with regulations by maintaining a built-in do-not-call (dnc) list, preventing calls to numbers with do-not-disturb (dnd) activated and respecting customer preferences.

Robo-Calling

Boost productivity and save time by utilizing robo-calling to deliver pre-recorded messages to opt-in customer lists, streamlining the dialing process.

Dynamic Caller Id

Increase call pickup rates by dynamically selecting local caller ids based on the customer's geographical location, increasing the likelihood of customer engagement.

Why Choose Tellipsis as Your Preferred Communication Solution

Reliable and high-quality VoIP solutions ensuring 99.9% uptime.
Effortless and cost-effective setup with no maintenance fees.
Real-time monitoring of outbound contact center services.
Seamless integration with third-party business software.
Unlimited agent capacity and flexible dialing plans.